Terms of service

Last updated: April 12, 2026

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

Section 1 — Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 2 — General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.
  • Your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks.
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

Section 3 — Products & Pricing

  • All prices are listed in USD and include taxes where applicable.
  • We reserve the right to modify prices at any time without prior notice.
  • We reserve the right to discontinue any product at any time.
  • We do not warrant that the quality of any products or services obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 4 — Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. You agree that it is your responsibility to monitor changes to our site.

Section 5 — Orders & Fulfillment

  • Orders are subject to availability and confirmation.
  • Delivery is handled by third-party carriers and timing may vary.
  • You agree to provide accurate shipping and contact information.
  • We reserve the right to limit or cancel quantities purchased per person, per household, or per order.

Section 6 — Custom Products (Design Your Own)

  • Custom desk mats are made to order and are non-refundable unless the product arrives damaged or defective.
  • By uploading an image, you confirm that you own the rights to that image or have permission to use it.
  • Lumaexa is not responsible for any copyright infringement resulting from customer-uploaded images.

Section 7 — Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of those websites.

Section 8 — Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 9 — Intellectual Property

All content, designs, logos, and branding on this site are the property of Lumaexa and may not be reproduced, distributed, or used without prior written permission.

Section 10 — Limitation of Liability

In no case shall Lumaexa, our directors, officers, employees, affiliates, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising out of your use of the Service or any product purchased using the Service.

Section 11 — Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Contact

Questions about the Terms of Service should be sent to lumaexastore@gmail.com.